Get to Know: Creative Campus, Kingsway

• Building: 8am-9pm Monday-Thursday 

• 8am-7.30pm, Friday 

• 8am-9.30pm, Saturday and Sunday 

• Reception: 01244 575876 
• Exton Park Security: 01244 511541 

• CKW: Creative Campus, Kingsway 

Find your way around Creative Campus, Kingsway

• Art, Design and Innovation 
• Communication, Screen and Performance  

Wild

• CKW061 
• Open 8am-4pm 

The relaxed catering outlet at Creative Campus Kingsway features students’ visual artwork so you can enjoy a break in our stylish surroundings with cafeteria seating and comfy sofas.   

Our Catering team prides itself on providing meals that are affordable and nutritious for our customers. In the morning you can grab a delicious pastry and a hot breakfast or join us for lunch where we offer traditional hot meals, international cuisine, healthy nutritious options and value meals. We also offer fresh cakes and a selection of light bites and grab-and-go options.   

The integrated coffee bar is where our barista trained staff proudly serve Starbucks coffee ensuring you can enjoy a perfect cup of coffee either in-house or takeaway.   

As part of the University’s commitment to sustainability and reducing plastic packaging, we no longer offer single-use paper cups in our catering outlets: students can use a drop and swap scheme when purchasing hot drinks.  

We take allergens seriously at the University, so please speak to one of our onsite catering team if you have specific dietary requirements, and we will be happy to cater for you.  

Student Common Room, CKW062 

With microwaves, sinks, sofas and kettles, our Student Common Room is the perfect place to hang out with friends or eat your lunch.   

Learning Resources Centre, CKW030 

• Open: 8am-8pm Monday-Thursday, 8am-6pm Friday 

• Staffed helpdesk: 9am-5pm Monday-Thursday, 9am-4pm Friday 

• 8am-10pm Saturday and Sunday 

• (The helpdesk is not staffed at the weekend) 
   

The Learning Resources Centre at Creative Campus, Kingsway is a library which holds book collections for the School for the Creative Industries.  

Students also have access to a wealth of virtual resources including: Naxos Music Library, Rock’s Backpages, Digital Theatre Plus, journal databases JSTOR and Project MUSE and many ebooks and journals. 

The Learning Resources Centre has a computer and study area which includes social learning and quiet study spaces.  

We offer a range of library development sessions throughout the year to help you engage with the vast resources we offer.  These sessions are designed to support you through your academic studies. You can find out more about our upcoming events via our Portal pages.

You can also book a 1-2-1 appointment with our dedicated Academic Librarians to have a more in-depth discussion about how to make the best use of our resources.  

You can find more information and make an appointment with our Academic Liaison Librarian team on our Moodle pages or get in touch via academiclibrarians@chester.ac.uk 

Find out more about our drop-in and bookable study spaces. 

• Outdoor grass pitches 

Connect Hub 

• CKW122 

• Open: 9am-4pm, Monday-Friday 

The Connect Hub is a faculty-based service to help you navigate student life.   

Based on the first floor in the library, the Connect team will help you with any queries, signposting where necessary and triaging for more comprehensive support.    

Student Services  

Need help making the most of university life? Whether you have a question, need advice, or are not sure who to ask, Student Services are here to support you.  

Our Helpdesk is your first point of contact for a wide range of support services and can provide information and guidance on several areas including:  

• Wellbeing and Mental Health  

• Disability and Inclusion  

• Financial Support (Money & Funding)  

• Sexual Violence Liaison Officer (SVLO) Service  

• Residential Life  

• Student Experience  

• Proctor Office  

We understand that reaching out for help can sometimes be difficult, especially when discussing personal matters. Please be assured that our team is here to listen and support you. Sharing as much information as you feel comfortable with helps us connect you with the right support as quickly as possible.  

Getting in touch     

You can click here to find out more or contact our Helpdesk by:  

• Completing our online enquiry form here    

• Calling 01244 511550    

• Sending an email to studentservices@chester.ac.uk   

• Visiting the Student Services Hub on the ground floor of the Binks Building, Exton Park    

Opening Hours (excluding Bank Holidays)   

• Monday – Thursday:  9am – 5pm   

• Friday:  9am – 4pm   

If you need support outside of Helpdesk opening hours, University of Chester students can also access our free dedicated 24/7 helpline for in-the-moment support on 0800 028 3766. 

Academic Skills (ASk) 

Whatever your programme or year of study, or educational background, the Academic Skills team are here to give you friendly, flexible support to build confidence in your skills. 

Visit Academic Skills

Our multi-faith Chaplaincy team is based in the Community Hub (next door to Binks building at Exton Park) but we offer support to students across all our university sites. Our team is here to support all students, whatever your religion or beliefs may be.    

Chaplains are available to offer pastoral, spiritual and religious support and are always ready to help you and offer a listening ear. We also have a wider team of Associate Chaplains from various religious communities. To contact us or book a time with a chaplain please email chaplaincy@chester.ac.uk. Follow us on Instagram to keep up to date with what’s on in Chaplaincy each week. 

A Chaplaincy Quiet Room can be found at CKW034 which includes facilities for Muslim Prayers. There are also Muslim Prayer Rooms available across our sites, including washing facilities, and you can find out more about our Prayer Rooms. 

The easiest way to find out what CSU have to offer is to check out their website.

They are physically located at Exton Park – but by being a student at the University of Chester, you are automatically a member of the Students’ Union, so you can get access to CSU's services regardless of what centre you study at.   

So, you may be thinking to yourself, what does a Students’ Union actually do? Well, CSU exist for the sole purpose of helping students love their student life and they do this in a number of ways, through various services:    

• Voice – CSU represent your views on student experience
• Opportunities – join a society and run events!
• Democracy – become one of CSU's officers
• Advice – seek free and independent advice