Academic and Registry Services

Academic & Registry Services is responsible for University of Chester’s academic administration, ensuring alignment and compliance with external regulatory requirements. This includes:

  • management of student records
  • development and oversight of the University’s academic portfolio
  • management and monitoring of academic assessment
  • working with external academic delivery partners
  • preparing and providing information both for and from students and various stakeholders

Contact us

  • Enrolment
  • Council tax and other student letters
  • Changes to personal details
  • Student Loans Company liaison
  • Interruption of studies
  • Withdrawal

SP@chester.ac.uk

  • Quality monitoring and review
  • Regulations & policy framework
  • Committee servicing
  • Academic Systems development

AcademicServices@chester.ac.uk

  • Replacement certificates and transcripts (for graduates/ leavers)      

Store Front- The University’s online shop

  • Reference Requests
  • Verification of Student/Graduate Information

references@chester.ac.uk

Hedd 3rd party verifications system

  • Academic Portfolio development
  • Course approval
  • CourseLoop

ProgApps@chester.ac.uk

  • Taught exams (including exam timetables)
  • Results
  • Assessment regulations

assessment@chester.ac.uk

  • Apprenticeship quality and End Point Assessment

epp@chester.ac.uk

  • External Oversight, main contact for External Examiners and External Quality Advisors

external_oversight@chester.ac.uk

  • Teaching timetables
  • Change of course, module or set

timetabling@chester.ac.uk

  • Partner college staff queries
  • Enquiries about becoming an external academic delivery partner

Collaborative.Provision@chester.ac.uk

  • Partner college student queries

partner@chester.ac.uk

  • Postgraduate research (for current students)

PGR@chester.ac.uk

  • DBS: student ID checks & queries             

DBScheck@chester.ac.uk

  • Student casework

o   Appeals

o   Academic Conduct

 

o   Academic.Appeals@chester.ac.uk

o   AcademicConduct@chester.ac.uk

  • Academic Complaints         

AcademicComplaints@chester.ac.uk

  • Discover Uni (Unistats)

unistats@chester.ac.uk

  • National Student Survey (NSS)
  • Continuous Monitoring of Enhancement (CME)
  • Programme summary data

enhancement@chester.ac.uk